Sequence of Service Breakfast - Food and Beverage Division
December 14, 2020
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SEQUENCE OF SERVICE FOR BREAKFAST
- Greeting and welcoming the guest
- Escorting and sitting the guest (ladies first or children priority)
- Unfolding the guest napkin
- Asking for coffee or tea
- Presenting menu
- Taking juice order
- Serving the juice order
- Taking food order
- Serving the food from starter until the main dish
- Asking for satisfaction
- Presenting the bill
- Greeting and welcoming the guest
- Good morning Madam/Sir, Welcome to our restaurant. How are you this morning?
- How many people of you?
- Escorting and sitting the guest
- In the hotel or cruise ship, we don't need to ask about the reservation for their breakfast because commonly room charge/rate included with breakfast
- "Follow me please", and try to find a table as the number of the guests
- Unfolding the guest's napkin
- Make certain to lay down the napkin in the proper way. It can be done from the right or left side.
- Make sure as well your body not touch the guest
- Asking for coffee or tea
- Asking for coffee or tea is the most important thing in the morning time
- There are also many types of coffee or tea usually served for breakfast
- When you served coffee or tea make sure that milk/cream must be offered, especially for tea, slice lemon is necessary to be served on the side
- Presenting menu
- Breakfast menu usually are designed simply as possible
- The procedure how to presenting a menu is the same as presenting a menu in common
- Taking juice order
- It's very often we found that when you asked for the juices, the guest will ask you back about any juices available
- You can ask the juices as below :
- Excuse me, Madam/Sir, any juice, please?
- Excuse me, Madam/Sir, would you like to have some juice?
- Serving the juice order
- Serving juice must be done from the right side by the right hand
- Make certain that you placed the juice glass more or less 2 cm on the top of the silverware
- Taking food order
- If the restaurant/hotel using a'la carte menu taking food order is compulsory
- If the restaurant/hotel using buffet service you don't need to take the order from the guest, we let the guest take their food by themselves
- Serving the food starting from starter until the main dish
- The ways are same like how to serve any foods
- Asking for satisfaction
- Can be done as follow Excuse me Madam/Sir
- How was your breakfast?
- How is your breakfast?
- Presenting bill
- Excuse me Madam/Sir, this is your bill
- Presenting the bill is not necessary when the room charge/rate are included with the breakfast
- Good morning Madam/Sir, Welcome to our restaurant. How are you this morning?
- How many people of you?
- In the hotel or cruise ship, we don't need to ask about the reservation for their breakfast because commonly room charge/rate included with breakfast
- "Follow me please", and try to find a table as the number of the guests
- Make certain to lay down the napkin in the proper way. It can be done from the right or left side.
- Make sure as well your body not touch the guest
- Asking for coffee or tea is the most important thing in the morning time
- There are also many types of coffee or tea usually served for breakfast
- When you served coffee or tea make sure that milk/cream must be offered, especially for tea, slice lemon is necessary to be served on the side
- Breakfast menu usually are designed simply as possible
- The procedure how to presenting a menu is the same as presenting a menu in common
- It's very often we found that when you asked for the juices, the guest will ask you back about any juices available
- You can ask the juices as below :
- Excuse me, Madam/Sir, any juice, please?
- Excuse me, Madam/Sir, would you like to have some juice?
- Serving juice must be done from the right side by the right hand
- Make certain that you placed the juice glass more or less 2 cm on the top of the silverware
- If the restaurant/hotel using a'la carte menu taking food order is compulsory
- If the restaurant/hotel using buffet service you don't need to take the order from the guest, we let the guest take their food by themselves
- The ways are same like how to serve any foods
- Can be done as follow Excuse me Madam/Sir
- How was your breakfast?
- How is your breakfast?
- Excuse me Madam/Sir, this is your bill
- Presenting the bill is not necessary when the room charge/rate are included with the breakfast
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